Contact Us: 541-678-0243

      About us

      Our Story: Family Business and Human Connection

      Smokey Mountain Fireplaces began with a simple realization: our family’s best moments always happened in the warmth of a fire. From quiet evening chats to our loudest laughs and biggest celebrations, the hearth was the centerpiece of our home.

      Founded by Jim Faust in 2008 and passed down to his son Brad in 2020, our family-owned business was built on a simple mission—to bring that same authentic joy and togetherness into your home.

      Over 15 years later, our family's gathering place has expanded to the outdoor kitchen and the pizza oven, but our core values haven't changed. We are deeply grateful for our customers, and we bring that gratitude to every interaction by maintaining a true small-town service experience.

      Unlike standard online retailers, we value real human connections. When you call Smokey Mountain Fireplaces, you reach a real person who will answer your questions directly or get back to you with the exact answer you need.

      Why Choose Smokey Mountain Fireplaces?

      • Family-Owned & Operated: 15+ years of industry experience passed down through two generations.

      • Direct Human Support: Call us directly and speak to a real person—no endless automated phone trees or bot responses.

      • Curated Quality: From traditional indoor fireplaces to outdoor kitchens and pizza ovens, we only sell products we’d use with our own family.

      Why Shop at Smokey Mountain Fireplaces?

      • 1. Huge Selection of Fireplaces

        A few retail stores offer a small handful of electric fireplaces for sale. Smokey Mountain Fireplaces, on the other hand, is an absolute electric fireplace Super-Store! Whether you need a electric fireplace insert, electric fireplace tv stand, wall mount or corner mount electric fireplace, we're sure you'll find the perfect one here. We've even got a wide assortment of fireplaces accessories - beautiful mantel packages, fireplace inserts, fireboxes, electric logs sets - we've got it all!

      • 2. Guaranteed Lowest Prices

        We compare the prices of our fireplaces to that of our competitors daily to ensure that we're offering the absolute lowest prices anywhere. When you purchase a fireplace with us, you have 30 days to find a lower price on the same product from another retailer - and if you do, we'll refund 20% of the difference in price back to you!Click herefor more details.

      • 3. Fast, Free Shipping to Mainland USA

        While other fireplace retailers tack on a huge amount for shipping right at the end of the checkout process, we offer free shipping on everything we carry. The price you see on the product page is the price you'll pay... period. After you've placed your order, we'll typically get your fireplace shipped out & delivered within a week.

      • 4. Safe & Secure Checkout

        We want to do everything we can to ensure a pleasant shopping experience for you. We know that privacy and security are important to that experience, which is why we use SSL encryption to protect your personal and financial information during the checkout process. (Note: If you're not comfortable placing your order online, you can place your order over the phone by calling 541-678-3574. We accept all major credit cards (even American Express) as well as PayPal.

      • 5. Top-Notch Customer Service

        For us, fireplaces aren't just an "afterthought" we've decided to add to our catalog to generate a few more sales.We love the warmth and glamour an electric fireplace brings to a home! If you have any questions about a fireplace you have your eye on or need help finding the perfect one, please don't hesitate to call us (541-678-3574). We'll be more than happy to assist you.